Last Updated: 24th July 2025
At Braces & Roots Dental Clinic, your trust matters most. We are committed to protecting your privacy and ensuring that your personal data is handled with the highest level of security and confidentiality.
Please read this Privacy Policy carefully to understand how we collect, use, store, and protect your information.
1. What Information We Collect
We collect the following types of information:
a. Personal Information
- Full Name
- Phone Number
- Email Address
- Age and Gender
- Medical History and Dental Records
- Appointment Details
b. Payment Information
- UPI, Card, or other payment method details (processed securely via third-party gateways — not stored by us)
c. Technical Information
- IP address
- Device type, browser type, and cookies (for website performance)
2. How We Use Your Information
We use your data to:
- Schedule appointments and follow-ups
- Maintain accurate dental records
- Send appointment confirmations, reminders, or reports
- Process payments and manage billing
- Improve our website and services
- Share relevant treatment updates or clinic news (only with your consent)
3. Data Security
We follow strict data protection practices. Your medical and personal records are:
- Stored on secure, encrypted servers
- Accessible only by authorized clinical or administrative staff
- Never sold or shared with third-party marketers
4. Sharing of Information
We do not sell or rent your data.
We may share limited information only when:
- Required by law
- Referred to another specialist or diagnostic lab (only with your consent)
- Using trusted third-party platforms for secure communication or payment
5. Patient Rights
As a patient, you have the right to:
- Access your personal and medical records
- Request corrections to inaccurate data
- Withdraw consent for non-essential communication
- Request deletion of your data (unless required for legal or medical purposes)
To exercise these rights, write to us at:
bracesandroots@gmail.com
6. Use of Cookies
Our website uses cookies to:
- Improve load speeds and functionality
- Understand website traffic patterns
- Offer a smoother browsing experience
You may choose to disable cookies via your browser settings.
7. Third-Party Links
Our website may include links to external websites (e.g., labs, insurance providers, dental product info). We are not responsible for their privacy practices, and we advise reviewing their policies before interacting.
8. Children’s Privacy
We are especially careful when it comes to data collected from or about children. For patients under 18, we require consent from a parent or legal guardian.
9. Changes to This Policy
We may update this Privacy Policy to reflect new regulations or operational changes. Any updates will be posted here with a revised date.
10. Contact Us
Have questions or concerns about your data privacy? Reach out at bracesandroots@gmail.com